Return Policy
We value your satisfaction and strive to provide the best service possible. If you are not completely satisfied with your purchase, you may return the item(s) within 14 days of delivery for a refund or exchange, subject to the following conditions:
Eligibility for Returns:
Items must be unused, unworn, and in their original packaging with all tags attached.
Custom or personalized items are not eligible for return unless defective.
Shipping Fees:
The buyer may be responsible for both the original shipping cost and the return shipping cost in some cases, unless the return is due to a defect or error on our part.
Restocking Fee:
A 10% restocking fee will be deducted from the refund amount for all returned items unless the return is due to a defect or error on our part.
Refund Process:
Refunds will be processed within 5-7 business days after the returned item(s) are received and inspected.
Refunds will be issued to the original payment method.
How to Initiate a Return:
Please contact our customer service team within the 14-day return window to request a return authorization.
Include your order number and reason for return in your message.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team.