Our Shipping Policy

Welcome to De Sepreso! We're here to provide you with exceptional service and a seamless shopping experience. We know how important it is for your orders to arrive on time, so we take every necessary step to ensure that they are shipped out as soon as possible.

Processing Time

We'll process your orders within 48 business hours. During peak seasons, such as holidays or sales events, processing times may be slightly longer, but we'll never go more than 3 business days.

Shipping Time

We offer a variety of shipping options, including standard and express shipping. Depending on your location and the shipping method selected, delivery times may vary.

• Standard Shipping: 4-6 business days
• Express Shipping: 2-3 business days

Please note that delivery times are estimates and are not guaranteed. If there are any delays or issues caused by shipping carriers, please know that we're doing our best to help you out.

Shipping Rates

Shipping rates depend on the shipping method and the weight of the package. We recommend that our customers purchase six or more items per order to avoid high shipping fees.

International Shipping

We currently ship to select international destinations. International shipping rates and delivery times may vary depending on your location and the shipping method selected. Please be aware that you are responsible for any customs or duties fees that may be incurred on international orders.

Order Tracking

Once your order has been shipped, you'll receive an email with tracking information. You can also log into your account on our website to view the status of your order.

Order Changes or Cancellations

If you need to make changes to your order or cancel it, please contact us as soon as possible. We'll try our best to accommodate your request, but please note that once an order has been shipped, it cannot be cancelled or modified.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Our dedicated customer service team is always here to assist you in a friendly and helpful manner.